Frequently Asked Questions
Need help? Find answers to the most common questions about our services, pricing, and pet care.
Booking & Scheduling
Simply visit our booking page, select your service area and dog breed and press the Confirm & Continue Booking button. This will take you to the actual booking and just simply follow the steps. You'll receive an email after booking and a text once we have accepted your booking.
Yes! You can reschedule or cancel up to 24 hours in advance through your booking confirmation text or by contacting us directly.
We operate by appointment only, but if there's an opening, we may accommodate same-day requests. Call or text us to check availability!
Grooming & Services
Our all-inclusive package includes a hypoallergenic wash, brushing, blowout drying, nail trimming & filing, ear cleaning, organic conditioner, teeth brushing, expressed glands, professional deshedding, paw trimming, sanitary trimming, and a blueberry facial.
We service most breeds, but we do not groom poodles or doodle mixes. Check our breed list before booking!
A typical session takes between 40-90 minutes, depending on your pet’s size, coat condition, and behavior.
Just to electricity! Our mobile grooming van is fully equipped with water, electricity, and all the tools needed for a complete grooming session.
Pricing & Payments
Pricing varies by dog size and coat condition: Small ($85), Medium ($95-$125), Large ($140-$185), Extra Large ($200+). All services are included!
Yes! We accept all major credit/debit cards and cash payments. No personal checks.
Our pricing is all-inclusive. However, heavily matted coats or extremely aggressive dogs may incur an additional handling fee.
Pet Safety & Comfort
Absolutely! Our mobile grooming van is climate-controlled, sanitized between appointments, and designed for a stress-free one-on-one experience.
We use gentle handling techniques, but if your pet shows extreme distress or aggression, we may need to stop the session for safety reasons.
No, we do not sedate pets. If your pet requires sedation, please consult your veterinarian before scheduling a grooming session.